Workplace mental health, done proactively

Instead of paying for a service that no one uses, reach in.

Our current wellbeing and support system is broken. It waits for people to reach out when they are most struggling. Emotional Pulse is developing a new approach called Proactive EAP that ensures everyone feels supported, cared for and safe.

Book a discovery call See how it works

Everyone gets a real check-in, not just the 5% who ask
77,000+ check-ins
118 countries
Confidential to the individual

Who actually gets reached

Traditional EAPProactive EAP

5%of people ever ask for help on their own

Struggling Doing OK Not reached

A reactive EAP waits for the few who put their hand up. We reach everyone.

The approach

Waiting for people to reach out doesn't work. The design is broken, not the people.

Almost every workplace mental health system is built the same way: support exists, and it waits. It asks the person who is struggling to notice, to decide, to find the number and to make the call. Most never do. Only about 5% ever use a traditional EAP, and the other 95% are left unchecked and unsupported until there's a claim or they break down.

1
You're already paying for support almost no one uses. About 5% of your people use your EAP. And it can't tell you what's broken or what to fix.
2
It's not the provider, it's the design: it relies on someone, at their lowest moment, remembering the service exists and reaching out to a stranger.
3
So reach in. Every person gets a check-in, what they share is de-identified, and you get a real read of what’s broken and what to fix.

The Proactive EAP ecosystem

One system, built up in stages.

Stage 0
Reactive EAP
Crisis support when issues arise.
Support waits to be asked. Around 5% of people ever use it, and problems are met after they escalate.
Stage 1
Proactive check-ins
Scheduled outreach to everyone.
Every person gets a check-in on a schedule. The conversation starts early, support is arranged where it is needed, and you get a de-identified report of what to fix.
Proactive check-ins
Stage 2
Mental Health Training
Skilled support, before the crisis.
The people who never call an EAP go to someone they trust. Training equips your leaders and trusted people for the support conversations they are already having.
Mental Health Training
Stage 3
Emotional Pulse app
Daily check-in technology.
Everyone can check in on how they feel, build peer support, and reach the structured support in the ecosystem whenever they need it.
Emotional Pulse App
Stage 4
Connected culture
A more resilient, healthier workplace.
People feel supported, valued and connected. Care, trust, psychological safety, performance and productivity rise.

Higher cost · lower connection

Increasing connection and care

Lower cost · stronger people, healthier workplaces

It starts with one department.

Challenges

What are you trying to solve?

Managing Psychosocial Risk

The 2026 Code of Practice asks for evidence that controls are running, not a policy on a shelf. A check-in with every person is a control that reaches everyone, and the de-identified report is the record.

Reducing Mental Health Claims

A serious psychological claim now costs a median of $67,400 and 35.7 weeks away from work (Safe Work Australia, 2023–24). Most begin as something nobody noticed in time.

Burnout, Performance & Culture

Burnout, bullying and withdrawal show up in performance long before they show up in a survey. Regular check-ins find them while they can still be fixed.

Building Leadership Capability

Leaders want to help and don't know what to say. Mental Health First Aid teaches them to understand. Mental Health First Responder training teaches them to act.

Who it's for

Built for the people accountable for people

Leaders & Executives

Accountable for the risk, with the visibility to act on it, and the evidence for the board.

Risk Managers

A control that reaches everyone, a report that sits beside your register, and the record that it ran.

People & Culture Leaders

A programme your managers can run and your people will use, started within four weeks.

Team Leads & Employees

What happens on the check-in call, what is kept, and who sees what. Written for the people being called.

Why it works

Designed for human connection. Built on psychology, behavioural science and international standards.

Australia by Design finalist, Top 10 Innovation Technology

Recommended by the Mental Health Foundation Australia

Aligned with ISO 45003 and mapped to the 2026 Code of Practice

77,000+ check-ins across 118 countries, fully encrypted and confidential

Three levels of care, from $2 per person per month. See pricing

Worth 30 minutes?

A 30-minute conversation to scope your team and the right place to start. No obligation.

Book a discovery call