Pricing

Three levels of care, from $2 per person per month. Every package is built on proactive check-ins with every person; step up at the end of any cadence block. All prices in Australian dollars, excluding GST.

Three levels of care

Essential cover

Minimum care

From $2

per person per month, plus support as used

Check-ins
Two AI-assisted check-in calls with every person each year.
Support
Referral to your own trained responders, and a referral service at $50 a month.
ShareTree sessions on request, billed as used: Mental Health First Responder $190, psychologist $265 a session. No capped budget.
Emotional Pulse app
Emotional Pulse app licences for your responders and leaders, $5 per user per month.

Recommended

Standard care

From $4

per person per month, up to $6.50 with the support cap fully used

Check-ins
Four AI-assisted check-in calls with every person each year, one a quarter.
Support
Your own responders plus a capped support plan: 1 in 8 people supported, billed only when used, up to $2.50 per person per month.
Mental Health First Responder $190, psychologist $265 a session, inside the cap.
Emotional Pulse app
Emotional Pulse app licences for your responders and leaders, $5 per user per month.

Complete care

Premium care

From $6 to $9

per person per month by team size, up to $8.50 to $11.50 with the support cap fully used

Check-ins
Four AI-assisted check-in calls with every person each year, one a quarter.
Support
Your own responders plus a capped support plan: 1 in 8 people supported, billed only when used, up to $2.50 per person per month.
Mental Health First Responder $190, psychologist $265 a session, inside the cap.
Emotional Pulse app
Everyone on the Emotional Pulse app: daily check-ins, trusted pairs and de-identified team insights, $2 to $5 per person per month by size.

Every package includes

  • A call with every person, up to three attempts to reach them
  • A de-identified report and strategy read each period
  • Referral to a Mental Health First Responder or psychologist when someone wants it
  • Step up or change cadence at the end of any cadence block

AI-assisted rates shown. 100% human calls are four times the AI-assisted rate, and a hybrid of human first, then AI, is available. Check-ins are invoiced monthly in advance for the term of your cadence commitment; the capped support plan is not committed spend and is billed only when used.

Or build your own

Component pricing

Choose a cadence, add support cover, train your own responders, put everyone on the app. Each component is priced and purchased on its own.

Proactive EAP

We call every person, on a schedule you choose. Pricing is per person per month, set by how often we call and who makes the call.

Proactive EAP price per person per month, by cadence and caller
CadenceAI assisted100% human
Monthly$12$48
Every second month$6$24
Quarterly$4$16
Twice a year$2$8

Every plan includes:

  • A call with every person, up to three attempts to reach them
  • De-identified themes and a strategy read each period, mapped to recognised psychosocial factors
  • Referral to a Mental Health First Responder or psychologist when someone wants it

Skilled support sessions, billed only when used: Mental Health First Responder session $190 an hour; psychologist session $265 an hour. Or cap your cover: $2.50, $3.50 or $5.00 per person per month for support to 1 in 8, 1 in 6 or 1 in 4 of your people.

Emotional Pulse software for everyone in the programme, at the app bands below.

Worked example. 100 people, AI assisted, quarterly check-ins, support capped at 1 in 8, software included: $4 + $2.50 + $3 = $9.50 per person per month.

Terms: outreach is invoiced monthly in advance for the term of your cadence commitment; support sessions are billed as used; a 5% discount applies to annual prepayment of software.

Book a discovery call

30 minutes to scope your team and the right cadence.

Mental Health Training

Mental Health First Responder training

Individual enrolment, per person

Mental Health First Responder training, individual enrolment, per person
PeoplePer person
Up to four$399
Five to nine$349
10 to 49$299
50 or more$249
100 or moreOn request

Group programme: three four-hour sessions, $3,500 for 12 participants, plus $299 per additional person, up to 20. In person or live online; travel outside Melbourne additional.

Every enrolment includes the certified training and credential, course access with AI role-play coaching, the handbook and templates, the Emotional Pulse app and graduate community access. The introductory course is free.

Mental Health First Aid

Individual enrolment, per person

$440 per person. Twelve hours, in person or live online.

Groups, ongoing volume or training your own facilitators: enterprise and partner pricing on request.

Emotional Pulse App

Free for individuals, always.

Emotional Pulse app plans and prices
PlanPriceFor
StarterFreeOne group of five, five trusted pairs
Safe Community$2 per user per monthUp to 30 members
Safe WorkplaceFrom $5 per user per monthPsychosocial risk reporting, admin portal. Steps down with volume: $4 at 100 users, $3 at 1,000, $2 at 10,000
Safe EnterpriseOn applicationMental Health First Responder certification, consulting, annual risk assessment

Billed monthly in advance, per person, month to month.

Questions about pricing

Worth 30 minutes?

A 30-minute conversation to scope your team and the right place to start. No obligation.

Book a discovery call