Proactive Employee Assistance Program

EAP that checks-in with 100% of your people

There is a better way to look after your people. Most employee assistance programs sit unused. Only about 6% of people ever use them. We call everyone.

Book a 30-minute discovery call

77,000+ check-ins·118+ countries·ISO 45003 aligned·Australian registered charity

Sample Check-in Call

A short, confidential check-in, just like the ones we run for your team.

Uses your microphone · about 2 minutes

Only 6% of people ever use your EAP

Not because you chose badly. Because the model was built to wait.

~25%

need support each year

~6%

ever use it

~3 in 4

who need help get none

You pay for everyone. Almost no one uses it. It doesn't have to work that way.

We call everyone. Reaching out shouldn't be the hard part.

A trained Mental Health First Responder calls every team member, on a schedule you set. Nobody has to put their hand up.

True proactive and preventative support regardless of how you feel.

How support reaches your team

A trained responder calls every person, on your schedule. Nobody has to put their hand up.

The real cost

What does your EAP cost per person it actually reaches?

The price per employee isn't the real cost. At 6% utilisation, it rarely is.

Current EAP utilisation6%
1%25%
Call cadence (Proactive)

Your current EAP

The plan you pay for today, priced per employee whether or not they ever pick up the phone.

Price per employee / month

$

Cost per person actually reached

$1,200

Reached 6 of 100

Annual spend

$7,200

AI-assisted

App + AI outreach

Scheduled automated outreach, with human escalation when needed.

Price per employee / month

$7.20

Cost per person actually reached

$86

Reaches everyone (100%)

Annual spend

$8,640

Human

Premium

A trained Mental Health First Responder calls every person on your schedule.

Price per employee / month

$13.60

Cost per person actually reached

$163

Reaches everyone (100%)

Annual spend

$16,320

Skilled support (longer sessions, psychologist referrals) is billed only when used and is excluded from these figures.

Your current EAP looks cheaper on paper. But per person actually supported, Proactive EAP is about 7x cheaper, and it reaches everyone.

How it works

A real person calls. Before anyone needs it most.

1

We call every team member.

Monthly, quarterly, or yearly. A trained MHFR, not a call centre.

2

A 15-minute LIFT conversation.

Evidence-based. Extends or books a longer session if there’s more to talk through.

3

Themes become a psychosocial risk report.

Patterns and recommendations for you. Never named individuals.

4

The app keeps the channel open between calls.

Check-ins, a trusted peer network, an MHFR a tap away. Support follows need.

Longer sessions and psychologist referrals are billed only when used. No retainer for support no one touches.

Infrastructure, not another wellbeing app

77,000+ confidential check-ins across 118+ countries.

MHFRs character-trained, clinically supervised, certified in LIFT and ACT.

Clear escalation to registered psychologists, Medicare-rebatable where eligible.

Aligned with ISO 45003 and Safe Work Australia.

Registered Australian charity, Social Traders certified, counts as social procurement spend.

A good EAP returns real value, but only on the few who engage. We capture it across everyone.

Meet the Mental Health First Responders behind the calls

Your duty of care, handled

Identify, assess, control, review. The law asks for all four. Most organisations can't see the risk until something goes wrong.

The app surfaces the leading indicators.

The calls surface the themes behind them.

The same system that reaches your people gives you the evidence that you did.

See how Emotional Pulse supports organisations

Not surveillance. Not a survey. Not a replacement for care.

Not surveillance.

Conversations stay confidential. Leaders see anonymous themes, never who said what.

Not a survey.

A real human conversation with every person, plus live data in between.

Not a replacement for clinical care.

When someone needs a psychologist, we get them there.

See what it looks like for your team

A 30-minute conversation to scope your team and the right package. No obligation.